1. Overview

ForgeSystems operates professional development platforms and MessageForge communication services. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our AWS SES-powered email platform.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, business details)
• Account registration data
• Communication content when using MessageForge services
• Support requests and correspondence

2.2 Automatically Collected Information

• Usage analytics and platform interaction data
• Technical information (IP address, browser type, device information)
• Performance metrics for service optimization

3. How We Use Your Information

We use your information to:

• Provide and maintain our development platform services
• Process and deliver communications through MessageForge
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Ensure platform security and prevent abuse
• Comply with legal obligations and AWS SES requirements

4. Information Sharing

We do not sell your personal information. We may share information only:

• With your explicit consent
• With service providers (like AWS SES) necessary for platform operation
• When required by law or to protect our rights
• In connection with business transfers (with prior notice)

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• AWS SES security protocols for email communications
• Regular security audits and monitoring
• Access controls and authentication requirements

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of communications
• Data portability for your content

7. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Communication data through MessageForge is retained according to business needs and legal requirements.

8. Third-Party Services

Our platform integrates with third-party services including:

• Amazon Web Services (AWS SES) for email delivery
• Analytics providers for platform improvement
• Payment processors for subscription management

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through our platform or email communications. Continued use of our services constitutes acceptance of updated terms.

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